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Job Opportunities  »  Job Details
 
 
Position: Client Services Consultant (Bilingual)
Industry Category: Consulting
Location: Toronto, ON
Search Firm: RadarHH
Job Number: 300342
 
 
:: Overview ::

Our client is looking for a bilingual Client Services Consultant who will advise customers on an individuals’ potential in English and French. The successful candidate will work closely with the Sales team and other Consultants to build existing accounts, manage relationships and identify opportunities for additional services. Successful incumbents are analytical people by nature and bring strong reasoning abilities to assess multi-dimensional client issues towards generating actionable feedback to clients. You are highly service motivated and able to both identify business opportunities and help clients solve their needs.


:: Our Client ::

Our client is a global human capital management organization that helps develop top performers for your company.


:: What You Will Do ::

  • Interact with senior management, colleagues, and clients with a high degree of professionalism
  • Deliver verbal feedback and follow up with a written report
  • Manage a book of business; identify opportunities for additional service; forecast organic growth targets by understanding the clients changing and evolving needs
  • Independently manage client deliverables such as 360-degree feedback, team comparisons and analyses, education sessions, and hiring workshops
  • Respond promptly to requests, and effectively manage workflow, client time and other tasks
  • Engage in proactive calls to clients to further relationships and collect follow-up data


:: What You Will Bring ::

  • A Bachelor's Degree, or equivalent business experience
  • Minimum of 5 years of business experience ideally within consulting, management or a human resources field
  • Strong analytical ability, service orientation and business acumen
  • Superior verbal and written communication skills
  • Solid time management and organizational dynamics, attention to detail and ability to work independently and autonomously
  • Demonstrated business and/or interpersonal consulting experience
  • Collaborative team player
  • Complete proficiency in MS office
  • Valid drivers license and access to a vehicle
  • Organizational Development experience would be an asset
  • Bilingual (English/French) both verbal and written is required. Spanish would be an asset.


:: What You Should Expect ::

  • An organization that believes success lies with people.
  • Competitive salary, performance bonus and company benefit plan.
  • A company that truly understands employee’s strengths and appreciates the importance of work/life balance.


:: Next Steps ::

Email your resume to us at resume@wwwork.com. Please ensure that the project number is in the subject line for efficient response to your email.

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We thank all those who submit their résumés. Please note that only those selected for further consideration will be contacted.